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For numerous reasons, there are customers every day who decide to call it a day and delete their FanDuel account – whether it’s DFS, the sportsbook, or the casino.

Perhaps, you had an unsatisfactory experience with one of FanDuel’s products, or you updated the app and it’s below expectations. It could be anything, but you want out and wish to shut down your FanDuel account, how do you go about it?

Firstly, it’s worth mentioning the difference between closing a FanDuel account and deleting a FanDuel account. Although these terms tend to be used interchangeably, they don’t quite mean the same thing. Yes, it’s possible to close your account, but you cannot delete every shred of evidence linking you with the account.

The simple reason is FanDuel offers a variety of generous promotions for new customers, and it doesn’t want bettors and casino players abusing them. Therefore, it needs to keep a small amount of information even after an account is closed to prevent people from cheating its system – closing and opening accounts purely to gain extra bonuses. If new player bonuses are what you are after, then have a look at PointsBet & WynnBET who both offer an awesome new player package.

Close FanDuel account

How do I close my Fanduel account?

It’s relatively straightforward to delete a FanDuel sportsbook account, which by default deletes the other FanDuel products because they are all under one account. Follow these steps:

  1. Go to the FanDuel contact form page https://support.fanduel.com/hc/en-us/requests/new
  2. In the top line, enter the email address you used to create your account.
  3. Below that, you must choose from the drop-down menu a ‘Reason for Contact’ – select ‘Account Management’.
  4. In the body of the email, write your message stating that you would like to close your FanDuel account. You do not have to specify a reason unless you want to, and you should not be pressured into reconsidering your decision.
  5. You should also ask about making a final withdrawal because you don’t want to close the account with cash in your account.
  6. Click the green ‘Submit’ button.

No exact time is given for how long it will take for FanDuel’s customer support to reply, but generally, they are reasonably swift. The email should tell you that your account has been closed.

Other methods to close a FanDuel account

The Help Center gives clear instructions to close your FanDuel account via the method outlined above. It makes no reference to using live chat. However, there is no reason why this isn’t allowed. Furthermore, closing your account like this gives you the opportunity to speak to someone directly; making it faster to get answers and for action to be taken.

Very similar to the contact form, it’s also possible to send a direct email. Here’s how to do that:

  • Once again, we advise using the email account that is connected to your FanDuel account.
  • Open the email and click ‘Compose’.
  • In the recipient box type: support@fanduel.com
  • For the subject, you can type: REQUEST TO CLOSE MY ACCOUNT IMMEDIATELY.
  • Write your email telling FanDuel to shut down your account. If you have a customer account number, you can include it, but never share your password.

Alternatives to FanDuel Sportsbook

With lots of reported issues with the FanDuel app, many bettors have chosen to look for other licensed and regulated sports betting apps. If you are one of those, we’ve compiled some of the best FanDuel alternatives for you to consider:

A nice perk of joining a different operator is that you can claim a new welcome bonus. Therefore, take your time to consider which sportsbook is the right match for you. Additionally, it’s worth noting that all mobile betting apps have issues now and then, so it’s worthwhile checking out the experiences other customers have had. After all, you don’t want to leave one app and then find that the next one is just as bad.