The DraftKings sportsbook app is one of the best mobile betting apps available to US bettors. As good as it is, occasionally you will have technical issues and see that the DraftKings sportsbook app is not working, and in some cases, crashing.
In this guide, we are going to run you through some fixes to get you back betting. There is nothing more annoying than watching the game and wanting to place a bet, pull out your mobile and try and place your wager, only to be hit with the DraftKings location not found error message.
DK puts out great promos in the app and is always good for a free bet or bonus offer, but the operator is not without their problems. So what are the main DraftKings sportsbook app problems on Android & iPhone and what can you do to fix them? Let’s take a look.
First of all, you’re not alone. This is quite common and you can get a similar problem with the FanDuel app not working. If you find your DraftKings app keeps crashing, try these quick fixes below.
Step 1 – Have you got good internet coverage?
Check you have got good WiFi or cell coverage. Try and browse the web or maybe try browse Twitter to make sure your cell is sending and receiving data. It may be that you are in a blackspot or that you have disconnected and unaware.
Step 2 – Is DraftKings Sportsbook available in your state?
DraftKings sportsbook is available in more states than any other legal US betting operator, but they are not available in every state (yet). Some states only allow in-person wagering at a retail sportsbook, some only allow 1 operator, some sports betting is still not legal, and some are yet to introduce mobile betting. Whatever the reason, check you are in a legal state at sportsbook.draftkings.com.
DraftKings Sportsbook legal states: Indiana, New Jersey, Illinois, Pennsylvania, West Virginia, Colorado, Tennessee, Iowa, New Hampshire, Virginia, & Michigan.
Step 3 – Is DraftKings down today?
The problem may not be unique to your DK betting app. DraftKings whole site and app may be down. Like any website or technology product, it can and does happen. DK may be having server issues and if this is the case, you may just have to wait it out. For this reason alone, it’s always good to use 2, or 3 sports betting apps so if you have an issue with one, you always have a backup. William Hill & PointsBet are both great alternatives to DraftKings if you want a backup.
Step 4 – Are you having location issues?
If you are seeing the DraftKings location error, then geolocation could be your nemesis here. Geolocation is the technology used to pinpoint your location and prove you are physically in a legal betting state. If you are in a legal state and having these issues, we have a separate guide on fixing geolocation sportsbook problems that you want to check out.
Step 5 – DraftKings app not working on apple watch
This is a very common problem and can be caused by not having the latest iOS update on the app, your watch, or your iPhone. Make sure you are using the latest version of all 3, restart your devices, and try again.
Step 6 – Is your DraftKings account in good order?
There may not be a problem with your DraftKings mobile app not working, the problem may be with your betting account. Can you login into the mobile site or regular desktop site? If you can’t then you need to reach out to customer services. Head to sportsbook.draftkings.com and use the contact page.
Step 7 – Are you using the right username and password?
Let’s face it, we all have hundreds of usernames, emails, and passwords floating around in our heads. If the DK sports app is not working it may be that you are entering the password and username wrong. Try and do a password reset and see if that works.
Step 8 – Is your app up to date?
Are you using the latest DraftKings Sportsbook Android or iPhone app? Head to the iTunes app store and make sure you are using the latest iOS app. For Android users, you can check the version of the app on the mobile site at sportsbook.draftkings.com. If your mobile app is running slow, this is usually the main reason. If this happens, download DraftKings app latest version and that should sort out the problems.
Step 9 – Do you have money in your betting account?
If you have both a DFS and sports betting account with the sportsbook, it could be that all your funds are in your DFS account and not in your betting wallet. Log in and move your funds over,
Step 10 – Can’t get past the login screen
If you can load up the app and get to the login page, are entering your right details and the app won’t let you past the login page, it will be an issue on DraftKings side and nothing you can do. You just need to ride it out and wait.
This may also happen if you are trying to use a VPN to try and access DraftKings. The operator has technology in place to spot if you are using a VPN to try and spoof your location. If you arent in a legal state then you can’t bet. Trying to force this through can result in your account suspended and you begin banned from betting with the sportsbook.
There is no official DraftKings Sportsbook status page to check if the site or app is not working. The team do put up any know issues on the twitter page so they are worth a follow on there – @DKSportsbook
You may be at the end of your patience with DraftKings and tried everything to fix the sportsbook app and it still doesn’t work. If that’s the case, you can always use BetMGM and William Hill sportsbook who both come highly recommended by us at Gamble Indiana. Both books are available in most US states that allow online sports wagering.
Some alternatives to consider:
Unibet Review – $20 Completely free bet & $250 Risk-Free Bet
BetMGM Review – Get a $600 Free Bet
William Hill Review – Get a $500 Risk-Free Bet
There are a lot of DK users on reddit and other forums who have tried everything to fix the mobile app, but no matter what they do, the DraftKings app keeps crashing.
As good as any app is, sometimes it just doesn’t work the way we want and need it to. If your DraftKings app is running slow, there could be a few reasons why this is happening. DK has millions of customers all over the US and when a big game is on, there will be thousands using the app and this puts pressure on the severs, which can cause the app to lag and become sluggish. Hopefully, this is only temporary and as customers leave the site and app, traffic drops and speed picks up again.
If you have a bad cell signal or poor wifi coverage, this can also cause the app to run slower than normal. Make sure you are on a stable connection (you can do a speed test on your device). If your signal is not great, nor will be the speed at which the app works at. Make sure you are using the latest version of the app as well as there are normally improvements to speed made with each update.
Hopefully, our guide above has fixed any issues you may have so you can get back to placing that winning wager and enjoying the game.